By registering any personal data or information on this site, you consent to us collecting, using and transferring your information in accordance with the terms of this policy.
Information that we collect from you
When you visit this site you may be asked to provide certain information about yourself including your name, address and telephone number. We may also collect information about your usage of the website, as well as information about you from e-mails and letters you send to us.
Information that we collect through technology
We collect information through technology to enhance our ability to serve you. For example, when you come to one of our websites, we log your current internet address. This is usually a temporary address assigned by your internet service provider when you log-in (“IP address”). At times, we also use IP addresses to study the frequency with which our visitors visit various areas of our websites in order to improve our websites. For example we may upgrade those parts of the website that are heavily visited or optimize the website to work more efficiently with certain operating systems. This is all done without us knowing your name or other personal identifying information. When you use our websites you are anonymous
Information about Cookies
Consent to Cookies
You must not use our website if you do not want cookies connected to it being placed on your computer, phone or tablet. Even if you initially consent to our cookies, you can at any time afterwards choose to block and delete cookies using your internet browser settings. Please note, however, that without cookies you will not have access to many of the features that make your web experience smoother, and some of our services may not function properly.
Managing Cookie Settings
You can modify your cookie settings through your internet browser. For example, you may block cookies by activating the setting on your browser that allows you to refuse the placing of all or some cookies. These settings are usually found in the “options” or “preferences” menu of your internet browser. The following links may be helpful for these purposes:
Internet Explorer: visit http://support.microsoft.com and type “cookies” in the search function
Safari: visit http://www.apple.com/support/ and type “cookies” in the search function
Types of Cookies
Cookies are either session or persistent cookies and, at the same time, they are either first or third party cookies. We explain below what these terms mean, so you can better understand the cookies we use and why.
Session cookies allow you to be recognised within a visit to a website, so any page changes or selections can be remembered from page to page. These cookies allow you to proceed through many pages of a website quickly and easily without having to authenticate or reprocess each new area you visit. Session cookies are temporary and will expire when you close your browser or when you log out of a website.
Persistent cookies are cookies that "persist" for a set period of time on your computer after the end of a browsing session and, therefore, can allow the preferences or actions of users to be remembered when the site is revisited.
First Party Cookies
First party cookies are cookies hosted by Alico.
Third Party Cookies
Third party cookies are hosted by domains other than Alico’s. No third party cookies are placed on your computer, phone or tablet when you visit our website.
First party cookies (hosted by Alico.co.uk):
|Cookie Name||Cookie Type and Purpose|
MetLife Alico Site Cookie Acceptance
Session or Persistent: Persistent
MetLife Alico Referral
Session or Persistent: Sesion
This cookie is used to set the URL from where the visitors have come to alico.co.uk
Google Analytics Site tracking Cookie
Session or Persistent: Persistent
These cookies are used to collect information about how visitors use the alico.co.uk website. We use the information to compile reports and to help us improve the site. The cookies collect the information in an anonymous form, including the number of visitors to the site, what websites visitors have come to the site from and the pages they visited while on alico.co.uk.
Any information collected via cookies is only stored until the cookies expire and it is not used for purposes other than those listed in the above table for each corresponding cookie.
We also use Google Analytics to collect data remotely via Pixel Tags. A Pixel Tag is an electronic image, often a single-pixel (1x1) that is ordinarily not visible to website visitors and may be associated with cookies on the visitors' hard drives. The information collected by Google Analytics includes the IP address of the computer, the type of browser and operating system you use, the time our web pages were viewed and for how long, and the previously set cookie values. Google Analytics provide us with reports and we use the data to improve the website by responding to our users' interests and providing information designed to be more relevant and useful to you. We do not actively associate the Pixel Tag information with your personal contact details. If you turn off your browser's cookies, the Pixel Tag will simply detect an anonymous site visit.
To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout
Use of your information
Your information will enable us to identify your individual needs. Once we have identified your needs, we will use your information to select products and services that meet those needs. We will contact you by telephone, email or post in order to let you know of products and /or services suitable for you. Where we telephone you, we may record telephone conversations to help us monitor the quality of the service we are providing to you. We may use your personal information to carry out our obligations arising from any contracts between you and us and to notify you about changes to our services.
We will also use and analyse the information we collect so that we can administer, support, improve and develop our business. We may disclose your personal information to our affiliates and service providers to assist in providing our services to you.
Further, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the site or our services.
We might also use your information to let you know about other products and services, which we offer which may be of interest to you and we may contact you by post, telephone or email. If you change your mind about being contacted in the future, please write to The Data Protection Officer at the address previously given.
Disclosure of your information
The information you provide to us may be held on our computers and or paper files. We may share the information with Alico’s parent company and other companies within the company group, our affiliates, service providers and other carefully selected third parties, some of whom are located outside the European Economic Area (‘EEA’), to send you information about other products and services which we believe may be of interest to you. Countries outside the EEA do not always have strong data protection laws. However, we will always take steps to ensure that any information transferred to third parties, affiliates, or service providers located outside the EEA is held as securely as if we were holding it and is used in accordance with this policy.
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
Storage, security and data retention
We will keep your personal information secure and we employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for no longer than is necessary for the purposes identified in this policy or as required by law.
Accessing and updating
At your request, we will provide you with reasonable access to your information that we hold in our records and use reasonable efforts to allow you to update/correct personal information which you state is incorrect, to the extent the updating/correction is permitted by law. We are entitled by law to charge a fee to meet our costs in providing you with details of the information we hold about you. It may be impossible to completely delete your information without some residual information being held by us because of backups.
All comments, queries and requests relating to our use of your information are welcomed and should be addressed to: The Data Protection Officer, Level 50, One Canada Square, Canary Wharf, London E14 5AA