• Home > 
• Privacy Policy

Privacy Policy

This website is published by Alico. Alico is committed to preserving the privacy of all visitors to this website. Please read this privacy policy and the Terms and Conditions of Use to understand why we gather personal information, how it may be used and how we protect the information that you provide to us. As a data controller, we can be contacted at the following address: American Life Insurance Company UK branch, 22 Addiscombe Road, Croydon, Surrey CR9 5AZ.

By registering any personal data or information on this site, you consent to us collecting, using and transferring your information in accordance with the terms of this policy.

Information that we collect from you. Our Use of Cookies.
When you visit this site you may be asked to provide certain information about yourself including your name, address and telephone number. We may also collect information about your usage of the website, as well as information about you from e-mails and letters you send to us.

Cookies are small pieces of information that our server places on a visitor's computer hard drive to enable that person to more easily communicate and interact with the website and to provide us with important information on how visitors use the website.

The website uses cookies to allow you to select a preferred location view and default home page view and to let you access recently visited links (such as products and services) more easily. Many web browsers are automatically set to accept cookies. You may change your browser settings to either reject cookies or notify you when a cookie is about to be placed on your computer. Please note, however, that rejecting cookies while visiting the website may result in certain parts of the website not operating correctly or as efficiently as if they were allowed. You will not be able to access a preferred location view, a customized default home page view or your recently visited links. In addition, we may use a service that collects data remotely by using so-called "pixel tags," "web beacons," "clear GIFs" or similar means (collectively, "Pixel Tags") embedded in the website's content. A Pixel Tag is an electronic image, often a single-pixel (1x1) that is ordinarily not visible to website visitors and may be associated with cookies on the visitors' hard drives. The data we collect includes which operating system and browser you use, how you navigate to and through our site, and how long you stay on our web pages. This information is anonymous and does not include your name, e-mail address or any other contact information.

We also use a third party service provider, Google Analytics. to collect data remotely via Pixel Tags. The information collected by Google Analytics includes the IP address of the computer, the type of browser and operating system you use, the time our web pages were viewed and for how long, and the previously set cookie values. Google Analytics provide us with reports and we use the data to improve the website by responding to our users' interests and providing information designed to be more relevant and useful to you. We do not actively associate the Pixel Tag information with your personal contact details.
If you turn off your browser's cookies, the Pixel Tag will simply detect an anonymous site visit. Consult your browser's help menu to learn how to turn off cookies.

Please note that while Google Analytics is located in the United States, a country that has not been found to provide an adequate level of data protection by the EU authorities, we have entered into appropriate contractual arrangements with Google Analytics to protect your data. To learn more about Google Analytics privacy standards and use of web beacons, please visit
google.com/privacypolicy.

Use of your information
Your information will enable us to identify your individual needs. Once we have identified your needs, we will use your information to select products and services that meet those needs. We will contact you by telephone, email or post in order to let you know of products and /or services suitable for you. Where we telephone you, we may record telephone conversations to help us monitor the quality of the service we are providing to you. We may use your personal information to carry out our obligations arising from any contracts between you and us and to notify you about changes to our services.
We will also use and analyse the information we collect so that we can administer, support, improve and develop our business. We may disclose your personal information to our affiliates and service providers to assist in providing our services to you.
Further, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the site or our services.
We might also use your information to let you know about other products and services, which we offer which may be of interest to you and we may contact you by post, telephone or email. If you change your mind about being contacted in the future, please write to The Data Protection Officer at the address previously given.

Disclosure of your information
The information you provide to us may be held on our computers and or paper files. We may share the information with other companies within American International Group, Inc., our affiliates, service providers and other carefully selected third parties, some of whom are located outside the European Economic Area (‘EEA’), to send you information about other products and services which we believe may be of interest to you. Countries outside the EEA do not always have strong data protection laws. However, we will always take steps to ensure that any information transferred to third parties, affiliates, or service providers located outside the EEA is held as securely as if we were holding it and is used in accordance with this policy.
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

Storage, security and data retention
We will keep your personal information secure and we employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for no longer than is necessary for the purposes identified in this policy or as required by law.

Accessing and updating
At your request, we will provide you with reasonable access to your information that we hold in our records and use reasonable efforts to allow you to update/correct personal information which you state is incorrect, to the extent the updating/correction is permitted by law. We are entitled by law to charge a fee to meet our costs in providing you with details of the information we hold about you. It may be impossible to completely delete your information without some residual information being held by us because of backups.

Changes to our privacy policy
Any changes to our privacy policy in the future will be posted to the site. You are advised to check this page periodically for any changes. Where appropriate, we will notify you of substantive changes by e-mail.

Contact
All comments, queries and requests relating to our use of your information are welcomed and should be addressed to: The Data Protection Officer, American Life Insurance Company UK branch, 22 Addiscombe Road, Croydon, Surrey CR9 5AZ.